How to Notify a Bank, Broker, or Insurer of a Death
Every institution has its own process, phone line, and required documents. Choose the institution below for exact contact info, what to send, and a letter you can use today.
- AmeripriseInvestment
Phone or advisor
- Bank of AmericaBank
Online
- Capital OneCredit Card
Phone, secure upload, or mail
- ChaseBank
Online, phone, or in person
- CitiCredit Card
Phone (Estate Servicing Unit)
- E*TRADEInvestment
Online tool
- EmpowerInvestment
Phone or mail
- FidelityInvestment
Online tool
- GuardianInsurance
Online or phone
- John HancockInsurance
Online or phone
- Lincoln FinancialInsurance
Online claims portal
- MassMutualInsurance
Online or phone
- Merrill EdgeInvestment
Phone (Merrill Life Services)
- Merrill LynchInvestment
Phone (Merrill Life Services)
- MetLifeInsurance
Phone or online
- Mutual of OmahaInsurance
Online form or phone
- NationwideInsurance
Phone or online
- New York LifeInsurance
Online or phone
- Northwestern MutualInsurance
Online form or advisor
- PrincipalInsurance
Phone or email
- SchwabInvestment
Online or phone
- State FarmInsurance
Agent or phone
- T. Rowe PriceInvestment
Online tool
- TD BankBank
Phone or branch
- TruistBank
Phone or branch
- U.S. BankBank
Phone or branch appointment
- USAAInsurance
Online or phone
- VanguardInvestment
Online tool
- Wells FargoBank
Online, mail, or in person
Can't find an account login? Check a password manager app like LastPass, 1Password, Bitwarden, or Dashlane — many people store their logins there. Look for a small colored icon in the browser toolbar or on the phone's home screen. You'll need the master password to unlock it — never share that with anyone claiming to need it for notification purposes.
Don't see the institution you need?
Estate Assist reads the estate's documents, identifies every institution to notify — not just the ones listed here — and drafts the letters for you automatically.
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